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FAQ

How much is the courier?
- Free local normal courier for all local orders. Please check with us for international courier charges by sending us your full address.

When can I receive my item?
Our courier pickups are now every weekday (except Fridays and Public Holidays). You can expect to receive your order in 1-3 business days after courier pickup. 


Do you allow self-collection in-store?
- Yes we do and there are no additional charges involved! Upon us verifying your successful payment online, you will receive a confirmation email and you can then proceed to pickup your items from our store located at the following address:

Merlin Goldsmith
75 Serangoon Road
Singapore 217980
Opening Hours:
Mon to Sat: 11am to 9.30pm
Sun & Public Holidays: 11am to 8pm